How to cancel Netflix
- Go to the Manage your membership page. You may need to sign in first.
- Select Cancel.
- Under Cancel, select Finish Cancellation.
- Netflix sends a confirmation email to the address on the account.
Good to know
- Signing out or deleting the app does not cancel your membership.
- If you cancel with time left in your billing period, you can keep watching until the end of that period.
- If you don't see a cancel option, you pay through a partner. Your Account page shows how to cancel with them.
Source: Netflix Help. Last checked 9 October 2026. Steps can differ by country and by how you pay.
Before you cancel
Pause instead of cancelling
Netflix lets you pause your membership for 1 month instead of cancelling, and extend the pause up to 3 months in total. You aren't charged while paused, then your current plan price is charged again. Pausing isn't available on the Basic plan or with some payment methods, such as Direct Debit, gift cards and some partner payments.
Source: Netflix Help. Last checked 9 October 2026.
What to say
Ask what's available before you cancel
Hi, I'd like to cancel my Netflix subscription. Before I do, is there anything available on my account, such as a lower price, a pause or a cheaper plan? If not, please go ahead and cancel it.
Cancel cleanly
I'd like to cancel my Netflix subscription today, with no other changes. Please confirm the date it ends, whether there is any final charge, and send me confirmation by email.
Headway is not affiliated with Netflix. Names are trademarks of their owners. This is general information, not advice.