How to cancel Amazon Prime
- Open Amazon's Cancel Your Prime Membership page and sign in.
- Follow the prompts to end your membership.
- If you need help, Amazon's Customer Service page has a Something else option.
Good to know
- Amazon says paid members who haven't used their benefits are eligible for a full refund of the current membership period, processed in three to five business days.
- If you signed up through Google Play on Android, cancel through Google's subscription settings.
- If your Prime comes with another company's service, contact that company to cancel.
Source: Amazon Prime Help. Last checked 9 October 2026. Steps can differ by country and by how you pay.
Before you cancel
We haven't confirmed a current offer or pause option on Amazon Prime's own help pages, so we don't list one. Some people are offered a deal when they cancel, but it's never guaranteed. It's fine to ask before you confirm.
What to say
Ask what's available before you cancel
Hi, I'd like to cancel my Amazon Prime subscription. Before I do, is there anything available on my account, such as a lower price, a pause or a cheaper plan? If not, please go ahead and cancel it.
Cancel cleanly
I'd like to cancel my Amazon Prime subscription today, with no other changes. Please confirm the date it ends, whether there is any final charge, and send me confirmation by email.
Headway is not affiliated with Amazon Prime. Names are trademarks of their owners. This is general information, not advice.